If you prepared and registered your Lasting Powers of Attorney between 1st April 2013 and 31st March 2017, then you should be able to claim a refund of up to £54 per Lasting Power of Attorney. This is in addition to interest at 0.5% since the date you paid.

The Office of the Public Guardian (OPG) has always worked on the basis that it will only make enough money to cover its running costs. This was the reason why it reduced the registration fee from £110 to £82 on 1st April 2017. It must have come as a surprise then, that it made a surplus of about £89 million which it has now agreed to refund back to customers directly.

A claim can be made by the Donor themselves, or by the Attorneys. However, the refund will be paid to the Donor only. There is a special procedure if the Donor has since died, or doesn’t have a bank account.

If you believe you (or a family member) may be eligible, you should visit https://www.gov.uk/power-of-attorney-refund and follow the instructions on that page.

If you encounter any problems, you can call the Refunds Helpline on 0300 456 0300 (option 6). They are open weekdays (except Wednesday) 9 am – 5 pm and Wednesday 10 am – 5 pm.

If you have any questions please feel free to give me a call on 0116 250 5747.